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1. How long does it take to get a response after we send you an inquiry?
We will respond within 12 hours of receiving your inquiry on weekdays.
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2. Are you a direct manufacturer or a trading company?
We have a processing plant and our own international trade department, producing and selling our own products.
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3. What products do you offer?
We primarily produce valves, water hammer products, and other consumer products.
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4. Can you do custom products?
Yes, we primarily do custom products. We can develop and produce products based on customer drawings or samples.
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5. Do you produce standard parts?
Yes, we can accept custom orders for some products, but our primary production is standard parts.
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6. What is your company's production capacity?
We have a brand new factory that was recently expanded and completed 25 years ago.
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7. How many employees are there in your company, including technical staff?
We currently have over 650 employees, including over 50 professional technicians and over 10 engineers.
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8. How are the goods shipped to customers?
We typically ship by sea freight. Since we're located in Taizhou, Zhejiang, close to Ningbo Port, we have a fleet that directly connects with Ningbo Port for delivery. Air freight is also available upon request.
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9. Where do you primarily export your products?
Our products are specifically designed for the US market, tailored to the daily needs of Americans.
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